Discover how earning the Certificate in Volunteer Administration (CVA) serves as a foundation for our mission, strengthens partnerships with volunteers, and sparks professional growth. Girl Scout volunteers are invaluable to delivering on our shared vision and goals. Earning your CVA equips you with the skills, knowledge, and professional credibility to effectively engage, support, and lead volunteers in delivering the Girl Scouts' mission.

Topics will include:

• What is a CVA?
• Who can earn the CVA?
• Where can you earn the CVA?
• How to earn the CVA?
• Why earning a CVA matters?
• Leveraging the most of your CVA – it’s just the beginning.
• Q&A

Take the next step in your career as a leader of volunteers and become certified in Volunteer Administration (CVA). At the end of this session, we will determine the interest in forming a study group to meet to review the study resources and an overview of chapters of the textbook to prepare for the October CVA exam.

About our presenters:

Monica Jasso, CVA, is the current Volunteer Coordinator with the County of El Paso, Texas, encompassing West Texas. She came to be a GSSA member during her 14 years with Girl Scouts of Desert Southwest in roles such as Membership Manager, Director of Volunteer Experience, and Director of Engagement. A proud Fronteriza, born in El Paso, Texas, she attended Texas A&M University, and finds purpose in advancing the mission of volunteerism to positively impact communities. She comes to us with decades of customer service experience, working directly with volunteers. During that time, Monica uses her passion for mastering the art and science of great customer interactions to design genuine volunteer experiences. She notes two key markers in her professional career - changing the trajectory of her career from the corporate to the nonprofit sector and earning her Certificate in Volunteer Administration (CVA). A Lifetime Girl Scout member, Monica has also committed herself to viewing everything from a lens of diversity, equity, and inclusion. A mother of two, in her down time, she enjoys nature, hiking, traveling, and Yelping about foodie spots.

Dawn Walker-Elders, CPTD, CVA, has served in Girl Scout adult learning as a staff member for 13 years and for another 13 as a volunteer before that. She enjoys life as one big learning experience, especially when connecting with humans. Presently, the Director of Adult Learning for Girl Scouts of Maine, she loves working with adult volunteers who are invested in building girls of courage, confidence, and character. She also volunteers with the Association for Talent Development.

Suzanne Hand is the Senior Vice President of Mission Delivery for Girl Scouts of Maine, where she leads strategic initiatives across membership, adult learning, programming, volunteer support, and customer care. A proud Gold Award Girl Scout and member for 58 years, Suzanne is deeply committed to the Girl Scout mission. She is a Certified Volunteer Administrator (CVA) and has held the credential for nearly 10 years, with plans to renew this year. Known for her collaborative spirit and passion for lifelong learning, Suzanne brings decades of experience in leadership, training, and volunteer development to every role she serves.

This event is open to all Girl Scout Staff, whether or not they are members of Girl Scout Staff Association. Only $10 for non members. 

FREE for members. Members must sign in when registering to receive the fee reduction. Questions? Contact us.