You know your council’s Net Promoter Scores (NPS) for volunteers and parents, now what? What exactly is it? How can you improve your NPS? Share your thinking and hear from others how they are responding and plan to respond to build their council’s Net Promoter Scores. All are invited to attend, regardless of job responsibilities.

This Shop Talk will be hosted by Janet Ridenour, AGSES Board Member at Large and Senior Director of Mission Delivery for Girl Scouts of Connecticut and Rachael Caslow, AGSES Board Member at Large and Manager of Member Support and Business Process Analysis for Girl Scouts of Northern Indiana Michiana.

Colleague Connections are at their best when everyone participates, so please be prepared to un-mute your line!

Use this link to register:  https://attendee.gotowebinar.com/register/2823795825784872452